SmartOperatorsSuite

Deterministic AI agents for partners. Multiply your clients' operational capacity with autonomous AI operators and automated workflows. No code, under your own brand.

We bring the technology, you bring the brand and the customers

It's not a standalone agent or a framework for programmers. It's a platform for creating AI workers.

A standalone agent improvises. A framework forces you to hire AI engineers. SMOPS is something else:

  • Customer communication
    Solved with Operator
  • Data always available
    Solved with Database
  • Guaranteed critical processes
    Solved with Workflow
  • Integrated systems
    Solved with Integrator

you configure specialized workers that do what you define, with memory, knowledge, and flows, all integrated. They are built by someone who understands the business, not a programmer.

The ecosystem

Four products that work together

Operator

Enhanced Cognitive Care Agents: Automate support channels (WhatsApp, Slack, Instagram) with AI operators capable of resolving complex inquiries by following your client's exact business rules, without fail (Guaranteed).

Operator · 1 of 4

Target sectors

The niches that move the economy

We focus on the sectors that sustain any country's economy. That is where our AI solutions make the most impact.

Education

Education

Classes, enrollments and student support.

Energy

Energy

Consumption, grid and retail energy management.

Finance

Finance

Portfolio control, cash flow and reconciliation in real time.

Healthcare

Healthcare

Frictionless care and clinic management.

Agro

Agro

Crop monitoring and field-data operations.

Industry

Industry

Real-time plant automation and control.

Tourism

Tourism

Bookings and guest service, always on.

Transport

Transport

Real-time fleet and logistics coordination.

Technology

Technology

Helpdesk support and system monitoring, always on.

Construction

Construction

Real-time site and project coordination.

How it works

A living ecosystem: AI doesn't just answer questions, it runs the entire operation.

Database remembers the context, Integrator pulls the information, Workflow validates the process, and Operator delivers the solution to the end user. All in seconds.

Illustrative diagram: Partner A, Partner B, and Partner C lead to one shared SMOPS intelligence; each partner presents its own brand to its customers. It does not represent a live cloud infrastructure topology or live integration.

  • A

    Partner A

    Commercial distributor

  • B

    Partner B

    Software factory

  • C

    Partner C

    Banking integrator

SMOPS intelligence

Behavior, memory, and governance. Shared, in cloud infrastructure.

Consumption at costMaximum cost per interaction

  • ComercioTotal

    online

    Hi, I want to repeat my watch order

    Done. I confirm 1 watch, delivery Thursday. Shall I approve it?

    visible brand: Partner Aunderneath: SMOPS

  • NexoBot

    online

    What is the status of my invoice?

    Your invoice #4021 is approved and scheduled.

    visible brand: Partner Bunderneath: SMOPS

  • BancaAsist

    online

    I need an account statement

    I am generating it now and will send it to you as a PDF.

    visible brand: Partner Cunderneath: SMOPS

Three different brands, one shared intelligence. Your customer never sees SMOPS.

How it's built

Creating an AI worker means filling out a form

No coding required. You define what it does and how it behaves, and the SMOP is production-ready.

  1. 01

    Intelligence

    Define the reasoning capability you need from your smop.

  2. 02

    Identity

    The worker's name, role, and personality.

  3. 03

    Operating system

    How it behaves and performs its role. Several preconfigured sets are available to choose from.

  4. 04

    Reactive behavior

    What it does when someone speaks to it, following its strategy.

  5. 05

    Proactive behavior

    What it does on its own, based on events or a schedule, without being asked.

  6. 06

    Data

    Which knowledge bases it can access and for which use cases.

  7. 07

    Integrations

    Its connections to your systems, with least-privilege access.

You do not write instructions: you declare a strategy. Each step defines what counts as complete and how it is verified. The result is a reliable worker, in minutes, not months.

Beyond an agent

It reacts when spoken to. And acts when no one speaks to it.

  • Reactive

    It responds and executes when a user writes to it, following the strategy you defined without going off script.

    // a customer asks about their order → it resolves it step by step

  • Proactive

    It acts on its own, by schedule or in response to events, without anyone asking. That is why it is a worker, not just a chatbot.

    // every morning it checks inventory and flags what needs replenishing

The difference

The Operator does what you defined

The same task, handled by an SMOP and a generic agent. The difference is what determines whether it enters production.

SMOP Operator · follows the flow order

  • Verifies identityPositive
  • Validates the data without skipping anyPositive
  • Applies company policyPositive
  • Records and confirmsPositive

Same result, every time. Production-ready.

Generic agent · improvises

  • Verifies identityPositive
  • Skips validationNegative
  • Makes up a response outside policyNegative
  • Ends differently every timeNegative

Unpredictable. Not production-ready.

Why an Operator does not improvise

  1. Controlled capabilities

    At each stage, the Operator can only use the capabilities, data, and actions enabled for that stage.

  2. External verification

    The process only moves forward when the defined criteria are checked against reality.

  3. Validatable journey

    The complete journey can be reviewed and validated before the Operator goes into operation.

A worker that improvises does not enter production.

No bank, municipality, or retail chain puts an AI into operation that responds differently every time. The lack of reliability and control is the #1 reason agentic AI projects fail. SMOPS tackles exactly that problem.

Gartner projects that more than 40% of agentic AI projects will be canceled by the end of 2027 due to costs, unclear value, or insufficient risk controls.

Example solution for a partner

Inventory from the ERP system available in the POS system in real time

Partner A problem

Disconnected systems. The client needs to sync inventory from its ERP with its POS system in real time to avoid stock discrepancies.

Solution with SMOPS

Invisible automation. The partner deploys a SMOPS flow that connects, validates, and updates both systems autonomously and without writing code

Result for Partner A

Total synchronization. Instantly unified inventory, elimination of manual errors, and a satisfied end customer under the partner's brand.

  • Protected environment

    1. Workspaces

    Partner A creates an isolated workspace to develop this solution, with its customers' data protected and under its control.

    2. Operators

    Partner A creates an Operator that handles and answers its customers' inventory queries while keeping the experience aligned and consistent.

    • 3. Workflows

      Partner A configures a process that keeps inventory updates coordinated between the ERP system and the POS system.

    • 4. Databases

      Inventory information remains consistently available to Operators and Workflows.

For your team

Your team can configure the solution. What matters is knowing the process.

You do not need an AI-specialist team: the solutions are configurable and intuitive. The partner can implement them with its own team or with external support. What matters most is that someone on the partner understands and knows its processes.

  • The partner can work with its own implementers or external support.
  • The solutions are configurable and intuitive, with a step-by-step assistant.
  • A proprietary protocol and SDK enable partners and implementers to create and maintain integrations.
  • Certification for partners and implementers is a future capability.

// this is how you create an SMOP in Control Panel, without writing code

Illustrative demo · read-only

Create an SMOP

// an AI worker, without writing code

In production
Intelligence and reasoningLowMediumHigh
General dataAnaOrder assistant
Operating systemGeneral
Reactive behaviorHandles the order step by step, without skipping validations
Proactive behaviorEvery morning 7:00reviews inventory and alerts you
Data and knowledgeCatalogPrices
Integrations (least privilege)Communication channelERP
100%

Why partners choose SMOPS

AI you can actually put in front of your customers

  • Reliable in production

    Reliable in production: AI follows your business rules without leaving the strategy. Predictable, secure behavior that is fully auditable.

  • No AI engineers

    Forget months of development and complex code. It configures visually in minutes and is ready to operate.

  • You own the relationship

    Your customers, your contracts, and your pricing. SMOPS works invisibly in the background (100% White Label).

  • Guaranteed privacy

    Data and environments fully isolated per customer. Maximum information security and independent billing.

  • Predictable cost

    Every interaction has a predictable maximum cost. Design your profit margins with total freedom and zero surprises

  • Scale without limits

    Adding a new customer takes minutes of configuration. Stop selling projects from scratch and start selling scalable subscriptions.

Who it's for

Built for every kind of partner

  • Distributors and wholesalers

    Add trusted AI workers to your catalog and bring them to your network.

  • Software factories

    Deliver tailored solutions under your brand, without building the engine.

  • Integrators and service providers

    Leverage your relationships with AI products that actually make it to production.

  • Vertical anchors

    Productize a governed AI solution for your industry.

Reliability is the product

The cloud handles the infrastructure; AI providers handle the models. The hard part, and what makes your offering difficult to copy, is making the worker do exactly what was defined, every time. That layer is what SMOPS puts in the hands of your partner.

Start today

Bring reliable AI workers to your customers, under your brand.

Add SMOPS as your partner's AI engine and configure operators that do what you define, without writing code.